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TERMS OF SERVICE

Last Updated: July 15, 2023

These Terms of Service ("Terms") govern your access to and use of BahMobily's website, products, and services. Please read these Terms carefully before using our services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services.

1. DEFINITIONS

In these Terms:

  • "BahMobily," "we," "us," or "our" refers to BahMobily, a telecommunications company registered in the Kingdom of Bahrain.
  • "Services" refers to all products, services, content, features, technologies, or functions offered by BahMobily, including our website and mobile communication services.
  • "User," "you," or "your" refers to the individual or entity accessing or using our Services.
  • "Account" refers to your registered account with BahMobily that allows you to access and use our Services.

2. ACCOUNT REGISTRATION AND ELIGIBILITY

To access certain features of our Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information and to keep this information updated.

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. SERVICE PLANS AND BILLING

BahMobily offers various mobile communication plans. The specific features, limitations, and pricing of each plan are described on our website or in your service agreement.

You agree to pay all fees and charges associated with your selected plan according to the billing terms in effect when the fee or charge becomes payable. If you dispute any charges, you must notify us within 30 days of the billing date.

We may change our prices at any time. If we increase the price of your plan, we will provide notice at least 30 days before the change takes effect. Your continued use of our Services after the price change becomes effective constitutes your agreement to pay the changed amount.

4. ACCEPTABLE USE

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit any material that is defamatory, obscene, invasive of another's privacy, harassing, threatening, or otherwise objectionable.
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Services.
  • To impersonate or attempt to impersonate BahMobily, a BahMobily employee, another user, or any other person or entity.
  • To engage in any activity that could damage, disable, overburden, or impair our Services or interfere with any other party's use of our Services.

5. SERVICE LIMITATIONS AND MODIFICATIONS

We strive to provide high-quality Services, but we do not guarantee that our Services will be available at all times or will be error-free. We may occasionally experience disruptions, outages, or other performance issues.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable if, for any reason, all or any part of our Services are unavailable at any time.

6. INTELLECTUAL PROPERTY

Our Services and their entire contents, features, and functionality are owned by BahMobily, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any right, title, or interest in our Services or any content, features, or functionality of our Services.

7. TERMINATION

We may terminate or suspend your account and access to our Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting our customer service. Upon termination, your right to use our Services will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. DISCLAIMER OF WARRANTIES

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BAHMOBILY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL BAHMOBILY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BahMobily, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.

11. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain, without giving effect to any principles of conflicts of law.

Any dispute arising from these Terms or your use of our Services shall be resolved through arbitration in accordance with the rules of the Bahrain Chamber for Dispute Resolution. The arbitration shall take place in Manama, Bahrain, and the language of the arbitration shall be English.

12. CHANGES TO THESE TERMS

We may revise these Terms from time to time. The most current version will always be posted on our website. If a revision, in our sole discretion, is material, we will notify you through our Services or by email. By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms.

13. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

BahMobily
Building 1234, Road 2468
Block 436, Seef District
Manama, Kingdom of Bahrain
Email: legal@bahmobily.org
Phone: +973 1700 0000

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